policy applies to Jalva Site/App Platforms including without limitation www.Jalva.app other related Sites/s or App/s, mobile applications and other online features each a “Site/s or App/s”.We have provided extensive information for you to view the packages before choosing to subscribe to us. If you have any questions or reservations, please contact us at contact@Jalva.app prior to subscribing to our services. We,being the service providers for contents available through website or APP where you are expected to view packages of your choice after being paid for subscription,unfortunately,all fees to Jalva for such services are non refundable.

In case because of any technical glitch at the time of online transaction, the transaction does not occur the amount in process of transfer by default goes back into your bank account,automatically through Payment Gateway.

CHARGE BREAKS

If we receive a chargeback or payment dispute from a credit card company or bank, your service and/or subscription will be suspended without notice. Applicable chargeback fees will be issued to recovers fees passed on to us by the credit company, plus any outstanding balances accured as a result of the chargeback(s) must be paid in full before service is restored. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening any sort of dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund.

Please Read and make sure you fully understand our refund policy prior to makeing a payment